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Terms & Conditions

Terms and Conditions

By accessing the Casino Middlesbrough platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of the Agreement, please refrain from using our services.

1. Acceptance of the Terms

Your use of Casino Middlesbrough's website or mobile application (collectively "Platform") indicates your acceptance of these Terms and Conditions. We reserve the right to modify this Agreement at any time without prior notice. Your continued use of the Platform after changes have been made will be deemed as acceptance of such modifications.

2. Eligibility Requirements

You must meet certain eligibility requirements in order to access our services:

  • You must be at least 18 years old or the minimum age required by your jurisdiction, whichever is higher.
  • You must not be prohibited from using gaming services under the laws of your country or region.
  • You must provide accurate and complete personal information upon registration.

3. Minimum Age Requirements

You confirm that you have reached the minimum age requirement (18 years old) to use our services. If you are underage, please refrain from accessing our Platform.

4. Geographic Restrictions

Our platform is available only for individuals residing in countries where online gaming services are permitted by law. We reserve the right to restrict or block access to users from certain jurisdictions at any time without notice.

5. Account Registration Rules

To create an account with Casino Middlesbrough, you must:

  • Provide accurate and complete personal information.
  • Choose a unique username and password for your account.
  • Agree to these Terms and Conditions upon registration.
  • Confirm that all information provided is true and correct.

6. One-Account-Per-User Policies

You are only allowed one active account with Casino Middlesbrough at any given time. Sharing or attempting to create multiple accounts will be considered as a breach of our terms.

7. Identity Verification and KYC

We reserve the right to request identification verification for all users, including but not limited to:

  • Government-issued photo ID (driver's license, passport, etc.)
  • Proof of address (utility bill, bank statement, etc.)

Your failure to provide requested documentation may result in account restrictions or suspension.

8. Account Accuracy Obligations

You are responsible for ensuring the accuracy and completeness of all information provided during registration and at any subsequent updates.

9. Account Security Responsibilities

It is your responsibility to keep your account password secure and confidential. We strongly advise against sharing your login credentials with anyone, including family members or friends.

10. Restricted Behaviour and Prohibited Activities

The following actions are considered as restricted behaviour or prohibited activities:

  • Tampering with our games or algorithms.
  • Using software that manipulates game outcomes.
  • Sharing account details with others.
  • Participating in multi-accounting.
  • Engaging in bonus abuse practices (see section 14 for more information).

11. Bonus and Promotion Rules

Our bonuses and promotions are subject to specific terms, including:

  • Minimum deposit/rollover requirements.
  • Wagering conditions.
  • Expiration dates.

Please review each promotion's terms carefully before participating.

12. Wagering and Gameplay Conditions

All games offered by Casino Middlesbrough have unique wagering and gameplay conditions outlined within the game itself or on our website.

13. Bonus Abuse Prevention

We reserve the right to:

  • Void bonuses in cases of suspected bonus abuse.
  • Close accounts if you engage in any prohibited activities.
  • Restrict access from certain jurisdictions for suspected multi-accounting practices.

14. Deposits and Withdrawals (if applicable)

For users who choose to deposit funds into their account, we reserve the right to:

  • Charge fees on deposits or withdrawals.
  • Apply processing times for payment requests.
  • Request identification verification before payout.

Please review our deposit/withdrawal terms carefully for more information.

15. Verification Before Withdrawals

We may request additional documentation from users who initiate withdrawal requests, including but not limited to government-issued photo ID and proof of address.

16. Processing and Review Procedures

Withdrawal requests are subject to processing times, which may vary depending on the method chosen by you. Requests may be delayed or rejected if we suspect any form of bonus abuse or restricted behaviour from your account.

17. Responsible Gambling Expectations

We encourage responsible gaming practices and recommend that all users:

  • Set deposit limits.
  • Take regular breaks from gaming.
  • Contact our support team for assistance with self-exclusion procedures (see section 20).

18. Self-Exclusion and Account Restrictions

If you choose to exclude yourself or have your account restricted, please note the following:

  • You will not be able to access your account for a minimum of six months.
  • Your withdrawal requests may be subject to additional scrutiny before approval.

19. Game Fairness and RNG Systems

Our games are designed with fair play in mind and utilize certified Random Number Generators (RNGs). We reserve the right to modify or remove any game at our discretion without prior notice.

20. Technical Interruptions or Voided Gameplay

In cases of technical difficulties, we may void all bets placed during the interruption period. The following scenarios may also result in voided gameplay:

  • Server crashes.
  • Software errors.
  • Unforeseen circumstances affecting system performance.

Please review our full list of FAQs for more information on gaming integrity and platform reliability.

21. Suspension or Closure of Accounts

We reserve the right to suspend or close any account at our discretion, including but not limited to cases of:

  • Prohibited activities (see section 10).
  • Bonus abuse practices.
  • Uncooperative user conduct.

You agree that Casino Middlesbrough's decision is final in all matters related to your account suspension or closure.

22. Intellectual Property and Platform Ownership

All intellectual property rights associated with our platform, including but not limited to software, games, design, graphics, text, logos, and overall layout belong exclusively to Casino Middlesbrough (or its affiliates).

23. Limitation of Liability

In no event shall Casino Middlesbrough or its affiliates be liable for:

  • Any indirect, incidental, special, or consequential damages.
  • Losses exceeding the total funds in your account at the time such losses occur.

24. Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our services after modifications have been made will be deemed as acceptance of new terms.

25. Contact or Support Guidance

If you need assistance with account-related issues, gaming rules, or general inquiries:

  • Please visit our contact page for more information on how to reach us.
  • Our support team is available 24/7 via email, phone, and live chat channels.

We encourage all users to regularly review these Terms and Conditions for updates or changes. If you have any questions regarding this Agreement, please do not hesitate to contact us using the above methods.

26. Applicable Licensing or Regulatory Oversight

Our services are subject to strict guidelines governing responsible gaming practices, fairness of games, and protection of customer rights.

Please review these Terms and Conditions carefully before proceeding with your online gaming experience on our platform.

By continuing to use Casino Middlesbrough's Platform, you confirm that you understand, agree to, and will comply with the rules outlined in this Agreement.